COVID-19 Update: A letter to our valued customers

Apr 28, 2020 | 2020 News Stories

COVID-19 Update: A letter to our valued customers

Apr 28, 2020 | 2020 News Stories

“We have seen thousands of retired doctors, nurses and other healthcare professionals returning to work as well as healthcare workers from various fields stepping forward to retrain in new roles to support the fight against coronavirus.

This incredible response, along with the bravery and professionalism of our amazing NHS workers, has been crucial in the country’s response to the virus.

Becky Walmsley

Business Unit Director Global Wound Care Business, Advanced Medical Solutions Ltd.

As COVID-19 continues to impact communities here in the UK and around the world, we wanted to share with you how Advanced Medical Solutions Ltd (AMS) is working to ensure we maintain the supply of our advanced wound care products while supporting our customers, healthcare workers and the wider community.

In our last letter, we shared with you how we have implemented changes to our manufacturing and delivery processes to protect our customers and colleagues, as well as how we are maintaining our supply chain ensuring that much-needed wound care dressings are kept in full supply. This new way of working will continue for the foreseeable future while we navigate our way through these challenging times.

 

We also shared how, with our ActivHeal® Academy, we can provide free access to multi-tiered wound care education to support clinicians and health care workers of all levels.

 

We have seen thousands of retired doctors, nurses and other healthcare professionals returning to work as well as healthcare workers from various fields stepping forward to retrain in new roles to support the fight against coronavirus. This incredible response, along with the bravery and professionalism of our amazing NHS workers, has been crucial in the country’s response to the virus

 

We don’t know with any certainty when this will be behind us, and while we fight COVID-19, there continues to be patients requiring wound management. Our efforts remain focussed on providing advanced wound care dressings and educational support to allow clinicians to deliver the best quality of care for their patients.

 

To assist, particularly those who may be retraining into new and unfamiliar roles which involve wound care, we have made two vital Simplified Guides available without the need to register. The online courses can be accessed instantly via the ActivHeal® Academy as well as being available to download in PDF format.

Our online education resources are available free of charge and cover a range of wound care topics, including:

  • Wound assessment
  • Dressing selection
  • Moisture associated skin damage
  • Pressure ulcers/injuries prevention and management
  • Managing infection, bioburden and antimicrobials

We are here to support you. If you would like advice on any of our wound care dressings or about accessing the free ActivHeal® multi-tiered wound care education e-learning Academy, please get in touch with us.

ACTIVHEAL® ACADEMY

Our customer service hours remain as 09:00 to 17:00 GMT
For any enquiries, please call us on +44 (0)8444 125 755
Or email us at activheal@admedsol.com

 

For specific questions, our team members will be available to support you. Our team are available via telephone and other remote virtual systems, should you require any further help or assistance please visit ActivHeal Team.

 

We want to express our sincere gratitude to our NHS and community carers for their remarkable bravery and efforts in helping to protect our families and loved ones, working to save lives and keep communities safe during this pandemic. We are so grateful to you.

 

For more information, you can follow us on Facebook, LinkedIn or Twitter.

 

Yours faithfully,

 

Becky Walmsley

Business Unit Director Global Wound Care Business
Advanced Medical Solutions Ltd

MULTI-TIERED EDUCATION PROGRAMME

The ActivHeal® Academy aims to place the focus firmly back on wound care, and the need for a clear strategy as well as access to better education.

 

A recent survey undertaken by Wound Care Today and the Journal of Community Nursing on behalf of ActivHeal® confirmed that >96% of clinicians said that the provision of education material is important to them.

CIM Marketing Excellence Awards

The ActivHeal® Academy aims to provide its customers with access to FREE wound care training and support with a comprehensive education package benefitting from:

 

  • Nine simplified guides (online and printed copies)
  • Five comprehensive wound care modules 500+ pages
  • Pocket Guide to Wound Care 6th Edition 150+ pages (online and printed copies)
  • Online tests, PDF certificates
  • Supports Continuing Professional Development (CPD) and reflective learning
  • Mentoring
  • Face to face training sessions

The Academy is designed to provide clinicians with transferable skills and can assist with their personal development alongside promoting achievable positive outcomes for patients.

 

The ActivHeal® Academy presents content in a generic format with no bias towards products, so it remains relevant and focussed. The flexible tiered approach allows clinicians to build their knowledge over time, choosing to take part in a few chosen subjects or the full courses based on their needs or time available.

ACTIVHEAL® ACADEMY

CONTACT US FOR MORE INFORMATION

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